Questions

How do I create my account?
To create your Luztique account, simply fill in the necessary fields in the registration form.
Click on the tab in the upper right corner of the "My Account" site
You will receive an email confirming the creation of an account: your credentials are necessary to identify you and place an order

How do I log in to my account?
To log in, you must click on "My Account" and insert your email and password.

How do I find my password?
In the "My Account" tab, "Already Registered" you just have to click on "If you have forgotten your password, click here" and you will instantly receive your password.
Check your junk mail, if you do not receive the email.

How do I change my contact information?
Go to the "Log in" tab and you have direct access to your personal information. You can change it as many times as you want.

How do I subscribe to the Luztique Newsletter?
To receive the Luztiques Newsletter, benefit from discounts and good deals, simply go to the tab of the bottom Newsletter and enter your email address.

How do I unsubscribe from the Newsletter?
When receiving our Newsletter, you can click on the link at the bottom of the email that will automatically unsubscribe you

How is my personal data saved?
In accordance with the Data Protection Act, your personal data collected when creating your account, placing an order or when subscribing to the newsletter are considered confidential. They are necessary for the proper processing of your orders and for the personalization of commercial offers for you.

I hesitate... Can I return the jersey if it is not suitable. ?
Luz has a Satisfied or Refunded policy. If the jersey is not suitable, you have 15 days to return it to us and get a refund.

When paying by credit card, is there a risk?
No risk, the payment of the order is made through secure payment solution HSBC-ELYS NET.

Are the return costs at my expense?
Only the price of the product (s) purchased will be refunded, the costs of returns are at your expense unless we make an error.

How long does it take to get back?
In the best possible time! No later than 15 days after the date on which the right was exercised.

If you have another question, do not hesitate to contact us!

LUZTICALLY YOURS